Unlike a physical store, an e-commerce one comes with new challenges and requirements. Even those with experience in the online business world can find themselves confused on how to keep everything running smooth. It is your responsibility to protect not only your product and activity, but also the data of your customers. What are the main things that you can do?
Do not use your home computer for your business
I know, it can be more comfortable. However, your home computer contains a lot of private information, history, pictures and the credentials of the other members of your family. If possible, try to keep your online professional activity completely separate.
Your online store is more vulnerable to cyber-attacks, and you do not put sensitive information at risk.
Avoid using other people’s computers to access your online business
You must protect your credentials to the best of your ability. No matter how much you trust your friends or colleagues, try to avoid using their computer with your admin credentials. You can never know who else has access to their computer, not to mention that they are just as vulnerable to a cyber-attack as anyone else. On the same note, you should never use a public terminal for business. While it can be relaxing to work in the library, bring your own device.
Use a digital certificate for any IoT device
IoT devices in your home can be the target of online hackers. They can access your Wi-Fi network through them or they can have access to sensitive information about you and your family. Even if you have a lightbulb that you control from your phone, it is still a weak point that you need to take care of. Getting a digital certificate can help keep your home and business safe.
Invest in a good anti-virus
Most terminals come with a pre-installed antivirus and not many people take the time to investigate which one is best for their needs. Indeed, the good ones can seem a bit pricey compared to the pre-installed ones, however they will not allow any malware to pass their wall.
Your clients trust you with sensitive data, such as their credit card details, address, name and phone number. Any threat will not only affect you, but it can potentially affect thousands of people. When you compare the benefits in the long run, it is definitely worth it to direct some funds into online protection.
Don’t hire professionals you can’t trust
When you need maintenance for your online store or you want to add a new but simple feature, you might think about hiring a freelancer that can do it for a very good price. However, keep in mind that working on your website might give them access to sensitive information. Only collaborate with people that have a presence online, preferably through freelancing websites that require their personal details to register. In this way, even if something bad happens, you can easily track them down. Follow your intuition and if something seems too good to be true, it probably is.
Infographic created by Fiserv, an omnichannel commerce company